The Hotel Industry During a Pandemic

With the travel bans amid COVID-19, masks and gloves have become a staple to everyone’s fashion in efforts to prevent spread.

With international travel bans, the hotel industry, like many others, feared about how this pandemic would negatively impact business and their future as well. The restraint on travel would ultimately decrease tourists and thus, the number of occupants in hotels.

However, “the overseas travel restrictions have pushed domestic travel to a new peak, and I would estimate almost all of our guests are from China, with many coming from either nearby cities or from within Nanjing,” says Charlie Zha, general manger of The Ritz-Carlton Nanjing.

Called a “miracle”, the surprising outcome of Zha’s hotel is common amongst local hotels within their countries as well. Other hotels stated that though their occupants were domestic customers, business has been afloat to many’s surprise.

The overseas ban sparked increased interests and desires for domestic travels, which were not limited. This is a result of long months of quarantine and the lift of shelter-in-place restrictions.

However, while hotels may stay afloat, the major health risks are evident in opening places to the public. Specifically in the U.S.A., leading with almost 7 million cases, the country runs precariously as businesses struggle with the balance of maintaining profit and customer safety.

In Las Vegas, Nevada, a prevailing international and domestic tourist spot of gambling and the night life, Wynn Las Vegas, a local hotel, reported 548 COVID-19 positive cases among employees.

Though the company assures that they are implementing contact tracing to prevent the spread, the accumulated cases in Las Vegas leads to local strip casinos dominating COVID-19 tracing lists.

Photo by Anna Shvets on


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